Returns & Exchanges

We want you to love your hair care routine, which is why we offer a 30-day return window for all products purchased directly from our store. If you are not completely satisfied with your results, we are happy to facilitate a return or exchange to ensure your scalp health remains a priority.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to begin the process.

• 2.
  Print Your Label

  Select the items you wish to return and download your prepaid shipping label provided by our system.

• 3.
  Package Your Items

  Securely pack your products in their original packaging or a similar sturdy box and attach the return label to the outside.

• 4.
  Drop Off and Refund

  Drop your package at the designated carrier location; once received and inspected, we will issue a refund to your original payment method within 5-10 business days.